Frequently asked questions

Quick answers to the questions we hear most.

How do I show the directory on my site?#

Choose a page in the setup wizard, or add [tunesera_directory] to any page.

Where do the stations come from?#

Import the bundled directory (1,186 stations in 30 countries), upload a CSV file, or add stations by hand. With Pro, import from 70,000+ stations in 230 countries. See Ways to add stations.

Can I add my own station?#

Yes. Go to TuneSera → Stations → Add New Station. See Add and edit stations.

Will re-importing create duplicates?#

No. Stations are matched by their source ID. See Handle duplicates and existing stations.

Do I need TuneSera Pro?#

No. The free plugin is a complete directory. Pro adds the global catalog, analytics, featured and popular stations, extra player features and more design controls.

Does TuneSera work with my theme?#

Yes. TuneSera works with any well-built theme. Choose Inherit from theme fonts and set your colours under Settings → Design. The TuneSera theme is designed to pair with it but isn’t required.

Why won’t a station play?#

Usually the stream is offline, insecure (HTTP on an HTTPS site), or not a direct audio link. See A station won’t play.

Why is there no song title?#

Only stations that send song information can show it. See No song title or artwork.

Does deleting the plugin remove my stations?#

Only if you turn on Remove plugin data on uninstall first. Deactivating never removes data. See Uninstalling TuneSera.

Does TuneSera slow down my site?#

TuneSera caches directory queries and song information, loads its scripts only where needed, and plays audio straight from each station’s server, so streaming doesn’t use your bandwidth.

Where can I get help?#

Open a support ticket. We usually reply the same day.