Account & help docs

Get help from the WPSera team

How to open a support ticket and what to include.

Questions, bugs and feature ideas all go through the support portal, where you can follow every reply in one place.

  1. Sign in or create an account on the Support page.
  2. Choose New ticket, pick the product and describe what happened.
  3. Attach screenshots if they help. You can paste them straight into the message.

Include your WordPress and PHP versions and the steps to reproduce the problem. It usually saves a round of questions.

Still stuck?Our team usually replies the same day. Open a private ticket and we'll help you sort it out. Open a ticket