2 min readUpdated 
TuneSera
A station that won’t play is almost always a problem with the stream itself, not with TuneSera. Here’s how to find the cause and fix it.
Quick checklist#
- Test the stream. Open the station in TuneSera → Stations and click Test next to Stream URL. See Test a stream before publishing.
- Check it’s a real stream. The URL must point to the audio, not to the station’s website or a web player page.
- Use HTTPS. If your site uses HTTPS and the stream starts with
http://, browsers often block it. Look for an HTTPS version of the stream. - Check the station is online. Visit the station’s website. Stations go offline or change their stream address from time to time.
- Try another browser. Some formats play in one browser but not another.
Common messages#
| You see | What it means |
|---|---|
| “The stream could not be played. Check the URL.” | The browser couldn’t load audio from that address. |
| “HTTP streams may be blocked on HTTPS sites.” | The stream is insecure, and your secure site may block it. |
| The player keeps reconnecting | The stream is dropping out. TuneSera retries automatically, but the source may be unstable. |
Find broken stations in bulk#
Pro: The Playback Health report lists stations that fail most often, with an Edit station button to fix each one. Get TuneSera Pro
For imported stations, re-importing the country with Update existing and import missing may bring in a newer stream address.
Related articles#
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