Troubleshooting & FAQ

Privacy and external services

Every outside service TuneSera connects to, and when.

On this page
  1. Free plugin
  2. TuneSera Pro
  3. Cookies and storage
  4. Related articles

TuneSera only connects to outside services when a feature needs to. Here’s everything it connects to, so you can describe it in your privacy policy.

Free plugin#

ServiceWhenWhat is shared
Station streams and logo hostsWhen a visitor plays a station or a logo is shownThe visitor’s IP address and browser details, sent by their browser to the station’s host
worldradio.onlineBundled station logos load from hereThe visitor’s IP address and browser details
Stream hosts and Zeno (api.zeno.fm)When current-song metadata is on (default)The stream address, plugin version and site address, sent from your server. No visitor data.
WhatsApp, Facebook, XOnly when a visitor clicks a share linkThe station’s page address and title
YouTube (youtube-nocookie.com)Only when an admin clicks “Watch the quick tour” on the dashboardStandard YouTube data. Visitors are never affected.

TuneSera Pro#

ServiceWhenWhat is shared
FreemiusLicense activation, checks and updatesLicense key, site address, admin name and email, plugin and WordPress versions
TuneSera station catalog (worldradio.online)When an admin imports catalog countriesShort-lived license proof and site address. No visitor data.
Station logo hostsWhen saving logos to the Media LibraryYour server’s IP address
iTunes Search API and DeezerWhen track artwork is onArtist and song title only, from your server
country.isWhen local discovery is on (off by default)The visitor’s IP address, sent by their browser. Cached for 1 hour.

Cookies and storage#

  • tunesera_listing_initial: a first-party cookie (30 days) that remembers the visitor’s last filters, sort and view.
  • Browser storage for player preferences such as volume and last station.
  • Pro analytics uses session storage, or local storage for 30 days if Recognize returning listeners is on.

None of these are used for advertising. Listening analytics stays in your own database. TuneSera needs no account and sends no data to WPSera.

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