Imports paused, stuck or failed

An import that pauses or reports failures can usually be resumed and finished. Nothing already imported is lost.

The import is paused#

1. Go to TuneSera → Import Stations → Import history.
2. Click ⋯ next to the import and choose Resume import.

Imports pause when the connection to the station source or the license check fails (Pro catalog imports), or when you pause them yourself.

The import seems stuck#

• Large imports run in the background in batches. Keeping the import page open speeds them up.
• WordPress background tasks depend on site visits. On a quiet site, open the progress screen to keep things moving, or ask your host to set up a real cron job.
• If an import is unfinished, you can’t start another for the same countries. Resume or cancel it first.

Some stations failed#

1. Open the import’s report: ⋯ → View report.
2. Open Import log and filter by Failed to see why.
3. Fix the source data if needed, then choose Review and retry or Retry unfinished stations.

For CSV files, the most common causes are a missing station name, an invalid stream URL or a missing two-letter country code.

“An active PRO license is required.”#

Catalog countries need TuneSera Pro with an active license. See Pro features still locked.

Related articles#

• Track imports with Import history
• Import from a CSV file
• Handle duplicates and existing stations