Troubleshooting & FAQ

No song title or artwork

Why the current song or cover art isn't showing.

On this page
  1. No song title
  2. No artwork (Pro)
  3. Related articles

If the player shows the station name instead of the current song, or no cover art, here’s why.

No song title#

  • The station doesn’t send song information. Many stations don’t include it in their stream. Nothing can be shown for these stations.
  • Metadata is turned off. Check Fetch current-song metadata in TuneSera → Settings → Metadata.
  • Show current track text is off. Check Settings → Player → Visible controls.
  • It hasn’t refreshed yet. Song information updates every couple of minutes. Click Clear metadata cache to fetch it now.
  • Your server can’t reach the stream host. Song titles are fetched by your server, so a firewall or host restriction can block them.

No artwork (Pro)#

  • Turn on Fetch track artwork in Settings → Metadata.
  • Artwork is looked up by artist and title, so it only appears when a song title is available and a match is found. Talk shows, ads and jingles usually have none.
  • Show player artwork must be on in Settings → Player.
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